Returns & Exchanges

At Merry People, we want you to love your boots and offer a 30-day return policy for any unworn items in their original packaging. Whether you need a different size or a full refund, our simple online portal makes the process quick and hassle-free.

Return Process

  • 1.
    Visit the Returns Portal

    Enter your order number and email address into our online returns center to begin your request.

  • 2.
    Select Your Preference

    Choose whether you would like to exchange your boots for a different color or size, or receive a refund to your original payment method.

  • 3.
    Package Your Items

    Place the unworn boots back in their original Merry People box and secure them in a mailing satchel to ensure they arrive safely.

  • 4.
    Ship and Track

    Print your prepaid shipping label, drop the package at your nearest postal location, and track your return status via our automated notifications.