Frequently Asked Questions

Everything you need to know about your next favorite pair of boots.

How do I find the right size for my Bobbi Boots?

We recommend sticking to your standard shoe size. If you are between sizes, we suggest sizing up to accommodate thicker socks and ensure maximum comfort.

Are Merry People boots 100% waterproof?

Yes, our boots are made from high-quality natural rubber and integrated neoprene, making them completely waterproof and perfect for rain, snow, and garden work.

What is your return and exchange policy?

We offer a 30-day return and exchange window. Items must be in brand new condition and in their original packaging to qualify for a full refund.

How long does shipping take?

Orders are typically processed within 1-2 business days. Standard shipping generally takes 3-7 business days depending on your location.

How should I clean and care for my rubber boots?

Simply wipe them down with a damp cloth and mild soap. To maintain the rubber's flexibility and shine, keep them out of direct sunlight when not in use.

Do you offer international shipping?

Yes, we ship to many countries worldwide. Shipping costs and delivery times will be calculated at checkout based on your specific destination.